SUPPORT

BECAUSE SOMETIMES THINGS JUST HAPPEN

Contact our support

We’re ready to help! Please submit your request in either English or German.

    First Name
    Last Name
    Your E-Mail Address
    System
    Please select your system.
    GAME
    Please select the game which caused you problems.
    Type of Support
    Please select the type of support/problem your are experiencing.
    YOUR DESCRIPTION OF THE PROBLEM

    The more detailed your description is, the better we can help you. Any detail can help us to understand your issue. Please explain all the steps you did until the problem happened.

    Additional Informations

    We need a .txt file with your system information and would prefer a screenshot of the problem. Please attach a DxDiag.txt if possible.

    File size should not exceed 4 MB (Accepted file types: txt, png, jpg, pdf, zip)

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    Deck13 Interactive GmbH
    Gervinusstraße 18-22
    60322 Frankfurt am Main
    Phone: 069 / 716 716 60
    E-Mail: info[at]deck13.com